Privacy Policy

Information about our privacy policy

Below are detailed details about our privacy policy and how we handle your personal information.


Diving school

Diving Impian Divers International Thailand Co. Ltd
Branch address: 6/5 Moo2, old town Mae Haad 84360 Surat Thani Thailand
Phone number: +66 (0) 77 456 369

is responsible for processing personal data as reflected in this privacy statement.

Email address: booking@impian-divers.com

Robert Rhemrev is the Data Protection Officer for Diving Impian Divers International Thailand Co. Ltd He/she can be reached at booking@impian-divers.com


Personal data we process

Diving Impian Divers International Thailand Co. Ltd processes your personal data because you use our services and/or because you provide it to us yourself.

Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data that you actively provide for example by making a reservation request on this website, in correspondence and by telephone
  • Location details
  • Internet browser and device type


Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at booking@impian-divers.com and we will remove this information.


For what purpose and on the basis of which basis do we process personal data?

Diving Impian Divers International Thailand Co. Ltd processes your personal data for the following purposes:
– Handling your reservation request
– Sending our newsletter and/or promotional flyer
– Calling or emailing you if necessary to perform our services
– Informing you of changes to our services and products


How long we keep personal data

Diving Impian Divers International Thailand Co. Ltd does not retain your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

personal data > 5 years
Personal information >5 years


Sharing personal data with third parties

Diving Impian Divers International Thailand Co. Ltd only provides third parties and only when necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, we use

Diving Impian Divers International Thailand Co. Ltd uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Diving Impian Divers International Thailand Co. Ltd uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. We also place cookies that track your browsing habits so that we can provide customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser’s settings.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Cookies are also set on this website by third parties. These include advertisers and/or the social media companies. Below is an overview:

Cookie: Google Analytics
Name: UA-12405152-3
Function: Analytical cookie that measures website traffic
Retention period: 2 years

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can make a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.

If you wish to exercise your right to object and/or right to data portability or have other questions/comments about data processing, please send an itemized request to booking@impian-divers.com.

To ensure that the request for access is made by you, we ask that you enclose a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen’s Service Number (BSN). This is to protect your privacy. Diving Impian Divers International Thailand Co. Ltd will respond to your request as soon as possible, but in any case within four weeks.

Diving Impian Divers International Thailand Co. Ltd would also like to remind you that you have the option of filing a complaint with the national regulator, the Personal Data Authority. You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Diving Impian Divers International Thailand Co. Ltd takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service department or at booking@impian-divers.com